SERVICES

CUSTOMER SERVICE

Inbound and outbound phone support, chat, ticket and email support.

BACK OFFICE SUPPORT

Data entry, transcription, CRM updating.

SALES

Inbound and outbound phone sales support, order taking, partial form fill follow up.

COLLECTIONS

Debtor contact, payment plans, payment collection.

LOAN ORIGINATIONS

Title loan initiation, potential customer contact, application review.

UNDERWRITING

Financing negotiation, title loan underwriting, regulation compliance.

SALES SUPPORT

Application processing, progress tracking, customer follow up, paperwork fulfillment.

QUALITY ASSURANCE

Compliance services for voice, chat, email.

MAIL ROOM SERVICES

Mail received, sorting, scanning. Cross border courier services.

CALL SCREENING & TRANSFER SERVICES

Inbound call screening, verification and last leg transfer services.

MERCHANT ACCOUNT MID MANAGEMENT SERVICES

Account management, MID control, Chargeback management. Refund processing.

SOCIAL MEDIA SUPPORT

Answer and engage your clients questions and concerns on all social media channels.

Availability of services in English and in Spanish.

Highly motivated and skilled agents dedicated to your success.

Flexible and scalable services for rapid growth and special projects.

Utilization of cutting-edge technologies, framework and software to aid in seamless service.

SERVICE
Hourly rate starting at $14.00
US Management
Bilingual English/Spanish
5 Min from San Diego
Easy onsite access
US Time Zones
Cloud PBX available
Set Up Fees Waived
USA
Hourly rate starting at $12.50
US Management
Bilingual English/Spanish
5 Min from San Diego
Easy onsite access
US Time Zones
Cloud PBX available
Set Up Fees Waived
OFFSHORE
Hourly rate starting at $12.50
US Management
Bilingual English/Spanish
5 Min from San Diego
Easy onsite access
US Time Zones
Cloud PBX available
Set Up Fees Waived
BAJA
Hourly rate starting at $12.50
US Management
Bilingual English/Spanish
5 Min from San Diego
Easy onsite access
US Time Zones
Cloud PBX available
Set Up Fees Waived

The industries who trust us

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